WHAT ITEMS CAN BE RETURNED
All unused items can be returned within 30 days of receipt.
If you ship your intended return after the 30 day return period the item(s) will be sent back to you and no refund will be issued.
We do not accept refunds of USED products. Used products will be mailed back to the sender and no refund will be issued.
If the watch has been worn, regardless of how long it was worn, the watch cannot be returned.
ANY SIGNS OF WEAR OR REMOVAL OF PARTS INCLUDING FOIL AND TAGS WILL RESULT IN REFUSAL OF YOUR RETURN.
HOW TO RETURN AN ITEM
To return an item please follow this procedure:
- Email firstname.lastname@example.org and provide your order number and specify the items you want to return. We will inform you of the mailing address by email.
- After we have confirmed your request please re-pack the item to its original condition with labels and tags still attached. Then mail it to the designated address.
- Retain your proof of shipment and wait until the package reaches our support warehouse. Once the package has been received the return still has to be processed. Received return DOES NOT mean processed. It may take several business days to process the return. If the product passes our inspection and meets the conditions for return, we will arrange a refund as soon as possible.
Weird Ape does not take responsibility for any items lost during the return shipping.
We aim to get returns solved quickly, but please allow 30 working days from receipt.
If you open a chargeback for “product not received” without contacting us first but your order status shows delivered and the courier collected your signature upon delivery we will forward this information to local law enforcement as theft of merchandise.
Furthermore, you will be unable to place any further orders and your warranty will be voided.